Connect Adobe with FirstConnectt
Extend Adobe Experience Cloud campaigns across WhatsApp, RCS, and SMS through FirstConnectt's enterprise messaging APIs.
Power seamless customer communication with Adobe + FirstConnectt
Adobe's Experience Cloud and Campaign products power some of the world's most sophisticated marketing teams. The Adobe integration with FirstConnectt adds a conversational messaging layer, so Adobe-orchestrated audiences receive WhatsApp, RCS, and SMS communications backed by enterprise controls and complete delivery telemetry.
What the integration unlocks
Enterprise stack, extended
Connect FirstConnectt to Adobe workflows through standard APIs and connectors — governed, auditable, and supported by our solutions team.
Beyond one-way blasts
Turn Adobe audiences into two-way WhatsApp conversations, with buttons, media, and quick replies handled by FirstConnectt.
Built for high volume
High-throughput routing and automated failover keep even large-scale sends on schedule.
How to set up the Adobe integration
Generate your FirstConnectt API key
Log in to the FirstConnectt dashboard and create an API key for your WhatsApp Business API, RCS, or SMS sender. New to the platform? Our onboarding team provisions your account and verified sender identities first.
Add FirstConnectt as a channel in Adobe
Open Adobe's channel or integration settings, select FirstConnectt (or a custom connector) as your messaging provider, and enter your API credentials.
Sync your approved message templates
WhatsApp and RCS templates approved on FirstConnectt flow straight into Adobe, letting campaign builders select them right inside the journey editor.
Build journeys and map your events
Work in Adobe's segmentation and journey tools as usual — pick the FirstConnectt channel at the send step and match personalisation fields to your template variables.
Test, then launch
Send test messages to your own devices, confirm that delivery receipts and read statuses return to Adobe analytics, and switch your campaign live.
Our solutions team supports every step — from account setup and template approvals through go-live testing.
Ready to connect Adobe?
Talk to our team and we'll get your Adobe integration configured, tested, and live — with our specialists guiding every step.
Schedule a Demo