Compliance You Can Build On
FirstConnectt runs a rigorous compliance program — independently certified, continuously tested, and engineered for resilience. From information security and quality management to penetration testing and disaster recovery, our controls are proven by external assessors, not simply claimed.
Our Certifications & Attestations
Every certificate below is upheld through independent review — so enterprises can trust FirstConnectt with mission-critical customer communications.
SAR Certificate
FirstConnectt holds a Security Assessment Report (SAR) certificate — an independent evaluation of our platform's security posture. Qualified external assessors examine our controls, configurations, and safeguards, giving enterprises third-party assurance that our environment measures up to recognized security practices.
Platform, Infrastructure & API VAPT
Our platform, infrastructure, and APIs go through regular Vulnerability Assessment and Penetration Testing (VAPT) run by independent security specialists. Every finding is triaged, remediated, and re-tested — so weaknesses are closed before they can be exploited.
ISO/IEC 27001
FirstConnectt is ISO 27001 certified. Our information security management system (ISMS) is certified against ISO/IEC 27001, the leading international standard for managing information security — spanning people, processes, and technology, and sustained through regular independent audits.
ISO 9001
Our quality management system is certified to ISO 9001, the international standard for consistent, customer-focused quality — guiding how we design, deliver, and continuously improve our platform and services so enterprises get a dependable experience at every touchpoint.
SOC 2 Type II
FirstConnectt is SOC 2 Type II certified. Where a point-in-time check captures a single moment, a Type II report evaluates how our security, availability, and confidentiality controls operate over an extended period — giving enterprises independent assurance that our safeguards work in practice, not just on paper.
DC-DR Mechanism
FirstConnectt runs a resilient data center and disaster recovery (DC-DR) mechanism. Production workloads span redundant, geographically separated sites with data replication, tested backups, and documented failover — engineered to keep mission-critical conversations running through disruptions.
Independently Validated
Tested Inside and Out
Our VAPT program covers the full stack — every layer that carries or protects customer data is examined by independent security testers.
Platform Security
Application-layer testing across our web and product surfaces — authentication, session handling, access controls, and business logic — to catch issues before they reach production.
Infrastructure Security
Assessment of servers, networks, and cloud configuration — hardening, segmentation, and external exposure — tested against known attack techniques.
API Security
Testing across our public and partner APIs — authorization, input validation, rate limiting, and data exposure — so integrations stay secure as they scale.
DC-DR Mechanism
Business continuity is engineered into the platform. A primary production environment is paired with a disaster recovery site, so if a major disruption hits, services can fail over with minimal impact to the enterprises that rely on us.
Request Our Compliance Documentation
Enterprise teams can request our certificates, audit summaries, and security documentation as part of vendor due diligence. We'll share the relevant materials and answer questions from your risk and procurement stakeholders.
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